If an item is marked as 'Missing From Your Inventory,' then Steam didn't report to us that we received the product, but Steam couldn't find it in your inventory
Seller fees are calculated at purchase time. If you currently have items on sale and you upgrade to premium, your items will automatically be calculated into the percentage that is new when they're sold. The same rule applies if your subscription runs out.
Any item listed on OPSkins can be purchased using your OP, as well as any subscription. Funds will always be taken from your OP balance first and if you do not have sufficient OP to buy an item or subscription, the price will be taken from your OPSkins Wallet Funds instead. Please note that OP isn't cashoutable.
If your cart has multiple items in it during checkout your OP will be subtracted per-item till you run out, and the rest of the checkout will proceed with OPSkins Wallet Funds. Due to technical limitations, a single item cannot be bought using multiple currency types.
When you list an item individually your item won't appear on OPSkins search or browse pages. This is a excellent option when you've got a pre-arranged deal and want to utilize OPSkins as a middle man without the prospect of someone else purchasing the product. You can find the URL to your personal listing by visiting your account page and clicking the name of the item under 'Item Sales'
If a product is marked as 'Missing From Your Inventory,' then Steam didn't report to us that we received the item, but Steam could not find it in your inventory. This can occur if you trade the product away, modify it, or if an error occurs when accepting the transaction. Please check if the product is still in your inventory. If it's, please re-list it. If it is not still in your inventory, please contact support.
There are two types of trade holds that your items can be in: a Steam commerce hold which affects every match, or a Daybreak trade lock which only affects H1Z1. To avoid a Steam commerce hold, you need to have a Steam Guard Mobile Authenticator enabled on your Steam account. You can read more about Steam trade holds here. H1Z1 trade locks apply to any item last seven days, and listed for sale. You may view H1Z1 items that are still in the trade hold period by visiting your Account Page > Item Listings and Sales > filter by Awaiting Pickup.
Once an item is recorded at 15% below the suggested price, and the proposed price is at least $5.00, the item will be exclusively available to users with a Buyers Club subscription for five minutes. Members of the Buyers Club may only buy one item matching this criteria every day. The limit can be increased by buying further Buyers Club subscriptions .
An item's eligibility is determined by a few factors. These factors are the trade volume and price. If an item is rarely sold , it may not be eligible for Instant-Sell. If the item's price is too low, it will also not be eligible.
G2A Pay will sometimes decline payments after they are paid. This isn't within our control, and you'll need to contact G2A Pay directly for more information if this happens. If your payment is declined, G2A Pay will issue a full refund. However, because of how the global financial system works, this refund may take up to seven business days to appear on your account.
OPSkins offers different payment options to suit many different user's payment tastes. Each payment processor has their own special fee structure. Any applicable fees will be displayed when you finish your payment.