Creomate

Transforming IT challenges into Customer Success Stories

Creatio Marketplace products

No-code tools for first-class customer service

Service AI Suite for Creatio

The AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Call Center 360 for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

ChatGPT for Creatio

ChatGPT is a cutting-edge language model developed by OpenAI that uses deep learning algorithms to analyze and understand patterns in language and generate human-like text based on user prompts.

Creatio 3CX Connector

The full integration solution 3CX Phone and Creatio. Displays customer’s information at Creatio interface when calls proceed by 3CX . Put all of the inbound, outbound and missed call statistics from 3CX into Call section of Creatio.

GoTo Meeting for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

Google Meet for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

Enhance your 3CX

Powerful tools for integrating 3CX with CRM/ERP/BI systems

3CX Webhook Generator

Plugin for 3CX that allows you to generate webhook events. Ringing, Starting call, End of call, MP3 records events are available. It allows you to implement integration with many CRM, Service Desk, ERP or BI

3CX WebAPI

WebAPI service that runs on the server where 3CX is installed. Manage users, queues, address book and more. Call control API and access to 3CX DB. A simple way to fully integrate 3CX and a CRM system.

3CX Grafana BI Integrtion

Use WebAPI for 3CX to connect to Grafana BI. Get Call-Center KPI, custom reports ans build own dashboards, wallboards and reports. Use Grafana Cloud or on-premise solution

3CX Custom Reports & Dashboards

Use WebAPI for 3CX to connect any BI system. Get data from the 3CX database. Create your own reports, dashboards and wallboards. Get real-time data