Creatio Call Center 360

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from CRM

Creatio Call Center 360

Creatio Connector for 3CX Phone. Displays customer’s information at Creatio interface when calls proceed by 3CX PBX. Put all of the inbound, outbound and missed call statistics from 3CX into Call section of Creatio CRM.

A plugin for PBX 3CX that allows you to generate webhook events. The plugin allows you to implement integration with many CRM or Service Desk systems.

A web service that runs on the server where 3CX is installed. This service receives http requests, processes them using the 3XX software API and provides responses to received http requests in json format.

Advantages of using


No Code

All products are configured without using a code


Fewer errors

More information about the customer and its properties. Fewer errors in call processing. 


360° degrees

Full 360 degree picture of the customer. All related orders, requests, activities and other Creatio CRM objects


Less time on the line

It takes less time to find the necessary information about the customer. All information is available immediately


Fast connection

Switching the customer to the responsible employee or the necessary queue.


More loyalty

More customer loyalty due to fast service and fewer switches and line holds

Trusted by
Leroy Merlin
Access Bank