No-code designer of a call center agent’s workplace

Call Center 360 for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

  • Support gets full customer's information, including open tickets and requests
  • Sales department sees all customer-related data
  • Call center gets the full history of the relationship with the customer
  • Less time, fewer mistakes, more loyalty
Get via Creatio Marketplace
Call Center 360 for Creatio features
Our goal is to deliver value to our client through high-quality services
  • Popup customer's card
    Displays customer’s information at Creatio interface when calls proceed
  • List of related objects in Creatio
    Display customer-related orders, activities, requests, and any other CRM objects
  • 360 degrees
    All the necessary information about the customer is available immediately
  • NoCode
    Create and customize the agent’s work panel without using code
  • Binding
    Automatically links call with any found data to improve analysis capabilities and provide easy access
  • JSON responder
    All information about the customer can also be obtained through the API
Usages advantages
We work hard every day to make life of our clients better and happier
  • More information
    Customer and contact. The necessary minimum of information
    1
  • Fewer errors
    More information about the customer and its properties. Fewer errors in call processing
    2
  • 360° degrees
    Full 360 degree picture of the customer. All related orders, requests, activities and other Creatio CRM objects
    3
  • Less time on the line
    It takes less time to find the necessary information about the customer. All information is available immediately
    4
  • Fast connection
    Switching the customer to the responsible employee or the necessary queue
    5
  • More loyalty
    More customer loyalty due to fast service and fewer switches and line holds
    6

Call Center 360 Panel

Call Center 360 No Code Designer