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You will receive a 15 days trial license
3CX Speech to text cases
Security Service
Total conversation control and keyword search. Just search among the text and not among the gigabytes of conversation recordings
Emotion Detector
AI can detect emotions in caller’s voices and provide empathetic support. Filter positive and negative conversations
Keywords
Look for keywords in conversations. For example, you are very expensive. Look for inappropriate communication from of your employees as quickly as ever
Search for negativity
Are employees hiding negativity? It won't work anymore. Searching for negative emotions has never been so easy
Supported services
3CX Speech to text Webhook screenshot
Nota bene
- Speech recognition services are charged separately