A web service that runs on the server where 3CX is installed. REST API interface for managing some objects in 3CX such as active calls, users, queues, groups, phonebook and call control
- Getting a list of active conversations
- Click-to-call or making an outgoing call from the CRM system
- Call termination by extension, queue and external number
- Automatic outgoing calls using IVR or a queue of call center operators
- 3CX phonebook management and synchronization with CRM system
- Getting status and managing 3CX queues. Adding and removing operators and queue managers.
- Reading and managing extension status
- Extension management e.g. adding and removing users
- WebAPI also records the history of changing extension statuses
- Select SQL via API
- Windows and Debian, v18 and v20
- Pricing
- 3CX API documentation