Enhance your 3CX

3CX Webhook generator

A plugin for PBX 3CX that allows you to generate webhook events. The plugin allows you to implement integration with many CRM or Service Desk systems

  • Ringing, agent's response, call ending, MP3 record
  • GET and POST methods (POST for MP3 URL)
  • Does not depend on the client application
  • User state history and CDR
  • Windows and Debian
  • 3CX Webhook documentation
Call events
It generates events for any call passing through the 3CX PBX
Queue
The event of placing a call in the queue and a missed call in the queue
3CX MP3 Records
Get a URL to download an mp3 records from your server
Missed calls
Events of all missed calls, both by employees and by call queues
User ststes history
Table of employee status change history
Call Detail Record (CDR)
Alternative table of call events in PBX 3CX

Pricing 3CX Webhook

Pricing is based on the number of concurrent calls required (SC)

Webhook Generator 4 SC
€179
Webhook Generator 8 SC
€239
Webhook Generator 16 SC
€359
Webhook Generator 24 SC
€479
Webhook Generator 32 SC
€599
Webhook Generator 48 SC
€719
Webhook Generator 64 SC
€959
Webhook Generator 96 SC
€1 199
Webhook Generator 128 SC
€1 679
Webhook Generator 192 SC
€2 159
Webhook Generator 256 SC
€2 399
Webhook Generator 512 SC
€3 599
Webhook Generator 1024 SC
€4 799
  • The price doesn’t include any taxes or VAT
  • Annual licenses

3CX WebHook Generator

How It Works
13:23:50
13:23:50
Incoming call DID 420223003090 IVR 800
event=ringing&callerid=420774852640&user=800&usertype=other&did=DID-420223003090&id=220726165956_2-0
13:24:01
13:24:01
Queue 802
event=ringing&callerid=420774852640&user=802&usertype=queue&did=DID-420223003090&id=220726170922_4-0
13:24:09
13:24:09
Agent 102 receives a call
event=ringing&callerid=420774852640&user=102&usertype=ext&did=DID-420223003090&id=220726170922_4-0
13:24:13
13:24:13
Agent 102 picked up the phone
event=hangupincoming&callerid=420774852640&user=102&did=DID-420223003090&trtype=NotDef&id=220726170922_4-1
13:27:37
13:27:37
Call ends
event=incoming&callerid=420774852640&user=102&finishtype=Ok&transfer=False&did=DID-420223003090&title=DID-420223003090:Success call 420774852640(3:24)&id=220726170922_4-1
13:27:39
13:27:39
Few moments later
{
"FILES": ["https://fqdn.my3cx.eu:5001/webapi/recording/220726170922_4-1-1.mp3" ]
}
Server root access is required
Not compatible with 3CX StartUP
You will need to install an additional service on the OS (Debian or Windows)