Creatio Call Center 360

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from CRM

Creatio Call Center 360
Creatio 3CX Certified

Create no-code

Use the power of Creatio to create a workplace for a call center agent

Creatio Call Center 360 features

Some functions for the best user experience 

Popup customer's card

Displays customer’s information at Creatio interface when calls proceed

List of related objects in Creatio

Display customer-related orders, activities, requests, and any other CRM objects

360 degrees

All the necessary information about the customer is available immediately 

NoCode

Create and customize the agent’s work panel without using code

Binding

Automatically links call with any found data to improve analysis capabilities and provide easy access

JSON responder

All information about the customer can also be obtained through the API

Usage advantages

01

More information

Customer and contact. The necessary minimum of information

02

Fewer errors

More information about the customer and its properties. Fewer errors in call processing. 

03

360° degrees

Full 360 degree picture of the customer. All related orders, requests, activities and other Creatio CRM objects

04

Less time on the line

It takes less time to find the necessary information about the customer. All information is available immediately

05

Fast connection

Switching the customer to the responsible employee or the necessary queue.

06

More loyalty

More customer loyalty due to fast service and fewer switches and line holds

Call Center 360 screenshots

Call Center 360 Panel

Call Center 360 No Code Designer