No-code designer of a call center agent’s workplace

Call Center 360 for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

Support gets full customer's information, including open tickets and requests
Sales department sees all customer-related data
Call center gets the full history of the relationship with the customer
Less time, fewer mistakes, more loyalty

Get via Creatio Marketplace

Call Center 360 for Creatio features

Our goal is to deliver value to our client through high-quality services

Popup customer's card

Displays customer’s information at Creatio interface when calls proceed

List of related objects in Creatio

Display customer-related orders, activities, requests, and any other CRM objects

360 degrees

All the necessary information about the customer is available immediately

NoCode

Create and customize the agent’s work panel without using code

Binding

Automatically links call with any found data to improve analysis capabilities and provide easy access

JSON responder

All information about the customer can also be obtained through the API

Usages advantages

We work hard every day to make life of our clients better and happier

More information
Customer and contact. The necessary minimum of information
1
Fewer errors
More information about the customer and its properties. Fewer errors in call processing
2
360° degrees
Full 360 degree picture of the customer. All related orders, requests, activities and other Creatio CRM objects
3
Less time on the line
It takes less time to find the necessary information about the customer. All information is available immediately
4
Fast connection
Switching the customer to the responsible employee or the necessary queue
5
More loyalty
More customer loyalty due to fast service and fewer switches and line holds
6

Call Center 360 for Creatio

Call Center 360 Panel

Call Center 360 No Code Designer