No-code designer of a call center agent’s workplace

Call Center 360 for Creatio

Universal no-code designer of a call center agent’s workplace. Create your workplace with all the necessary information about the customer. Display any related data from Creatio CRM

  • Support gets full customer's information, including open tickets and requests
  • Sales department sees all customer-related data
  • Call center gets the full history of the relationship with the customer
  • Less time, fewer mistakes, more loyalty
Get via Creatio Marketplace
Call Center 360 for Creatio features
Our goal is to deliver value to our client through high-quality services
Popup customer's card
Displays customer’s information at Creatio interface when calls proceed
List of related objects in Creatio
Display customer-related orders, activities, requests, and any other CRM objects
360 degrees
All the necessary information about the customer is available immediately
NoCode
Create and customize the agent’s work panel without using code
Binding
Automatically links call with any found data to improve analysis capabilities and provide easy access
JSON responder
All information about the customer can also be obtained through the API
Usages advantages
We work hard every day to make life of our clients better and happier
  • More information
    Customer and contact. The necessary minimum of information
    1
  • Fewer errors
    More information about the customer and its properties. Fewer errors in call processing
    2
  • 360° degrees
    Full 360 degree picture of the customer. All related orders, requests, activities and other Creatio CRM objects
    3
  • Less time on the line
    It takes less time to find the necessary information about the customer. All information is available immediately
    4
  • Fast connection
    Switching the customer to the responsible employee or the necessary queue
    5
  • More loyalty
    More customer loyalty due to fast service and fewer switches and line holds
    6

Call Center 360 Panel

Call Center 360 No Code Designer